COOKIE POLICY

Effective Date: March 1, 2026

This Cookie Policy explains how Paradise Pay, operated by Wildcard Technologies Limited ("we," "us," or "our"), uses cookies and similar technologies on our website and applications (collectively, the "Platform"). This Policy should be read together with our Privacy Policy.

This Cookie Policy is drafted in line with the Ghana Data Protection Act, 2012 (Act 843) and generally accepted data protection and privacy principles applicable across African jurisdictions.

1. What Are Cookies?

Cookies are small text files placed on your device (computer, mobile phone, or tablet) when you visit a website or use an application. They help websites function efficiently, remember user preferences, and improve user experience.

Cookies may be:

• Session cookies: Deleted when you close your browser.

• Persistent cookies: Stored on your device for a set period.

2. Types of Cookies We Use

2.1 Strictly Necessary Cookies

These cookies are essential for the Platform to function properly. They enable core features such as:

• Account login and authentication.

• Secure ticket purchases.

• Fraud prevention and security.

*Without these cookies, the Platform may not operate correctly.*

2.2 Performance and Analytics Cookies

These cookies help us understand how users interact with the Platform by collecting information such as:

• Pages visited.

• Time spent on the Platform.

• Error messages and performance issues.

This information is aggregated and anonymized where possible and is used to improve platform performance and user experience.

2.3 Functionality Cookies

Functionality cookies allow the Platform to remember your preferences and choices, such as:

• Language settings.

• Location preferences.

• Previously viewed events.

These cookies enhance personalization but are not strictly necessary for core functionality.

2.4 Marketing and Promotional Cookies

With your consent where required by law, we may use cookies to:

• Deliver relevant promotions and event recommendations.

• Measure the effectiveness of marketing campaigns.

• Limit repeated display of the same advertisements.

*Paradise Pay does not sell personal data to advertisers.*

3. Third-Party Cookies

Some cookies may be placed by third-party service providers integrated into the Platform, including:

• Analytics providers.

• Payment processors.

• Customer support tools.

These third parties may collect information in accordance with their own privacy and cookie policies. Paradise Pay does not control third-party cookies.

4. Mobile Applications and Similar Technologies

In addition to cookies, our mobile applications may use:

• Software development kits (SDKs).

• Device identifiers.

• In-app analytics tools.

These technologies perform similar functions to cookies and are subject to the same data protection principles.

5. Managing Cookies

You can manage or disable cookies through your browser or device settings. Please note that:

• Disabling strictly necessary cookies may affect Platform functionality.

• Your preferences may need to be reset if cookies are cleared.

Instructions for managing cookies can usually be found in your browser’s help section.

6. Legal Basis for Cookie Use

Where required by applicable law, Paradise Pay relies on:

• User consent for non-essential cookies.

• Legitimate interests for strictly necessary cookies required to operate the Platform.

7. Updates to This Cookie Policy

We may update this Cookie Policy to reflect changes in technology, law, or our operations. Any updates will be posted on the Platform with a revised effective date.

8. Contact Information